Firstly, thankyou for visiting the site, and for any orders you might place. It's very much appreciated.
PATIENCE IS APPRECIATED!
The prints are made by a small team of people to order, and each print is checked for quality by hand. I also sign and number each print. When there is a high volume of orders, please remember that we are not Amazon, and sometimes there might be a longer than usual turn around time. If you have a special occasion that you are buying the print for, please inform me and I will do what I can to get the image to you as quickly as possible.
On occasions I might be away, and so signing is delayed. It is best to allow at least 7-10 days for turnaround.
PRICING & VAT
VAT is included in the price.
Delivery is organised by the printers, and is charged at cost, including packaging. Tracking is standard. If you want special shipping ( eg for speed ), please contact us and I will try to help where possible. I ship worldwide.
REFUNDS & RETURNS
As the prints are made to order, I'm unable to offer refunds and returns once the print has been made.
If you change your mind, and want to order a different size once an order has been placed, then it is sometimes possible to help with this.
However, if the print arrives damaged then it will be replaced. On the rare occasion that prints go missing during shipment, then I will try to resolve the issue for you, based on the circumstances.
PRIVACY & SECURITY
Your data will never be shared with third parties, and security is protected by the standards of the sites I use ( Big Cartel and PayPal / Stripe for payments ). Security is, of course, vitally important.
Any further questions, please contact me and will do my best to help, Simon.